Frequently Asked Questions
You've got questions -- we've got answers.
Browse our FAQs below to learn more about life at The Premiere at Dana Park. Can’t find what you’re looking for? Contact our leasing team — we’re happy to help.
Frequently Asked Questions
What is the best neighborhood to rent an apartment in Mesa, Arizona?
Mesa, AZ offers a diverse mix of neighborhoods, each with its own character, conveniences, and charm. Whether you’re drawn to scenic desert views, established communities, or vibrant local amenities, there’s a perfect place for every lifestyle. East Mesa is known for its scenic desert landscapes and strong sense of community, offering a peaceful yet connected lifestyle with convenient access to major highways like the Loop 202 and US 60.
What makes living in East Mesa, Arizona unique?
East Mesa combines the tranquility of suburban living with the convenience of city access and natural beauty. With stunning desert views, modern amenities, and a friendly community atmosphere, it’s one of Mesa’s most appealing places to call home — whether you’re seeking outdoor recreation, upscale comfort, or a vibrant local scene.
What are some things to do in East Mesa, AZ?
East Mesa offers endless ways to relax, explore, and enjoy life in the Valley. The Premiere at Dana Park’s convenient location near major highways and local hotspots places residents close to shopping, dining, entertainment, and outdoor adventure. Major attractions include Village Square at Dana Park, Fiesta Mall, Superstition Springs Center, SanTan Village, and Mesa Arts Center.
How close is East Mesa to major employers in Mesa, AZ?
The Premiere at Dana Park offers convenient access to many of the region’s leading employers. Its location near US-60 and S. Val Vista Drive provides easy commutes to major healthcare, education, technology, and government centers, including Arizona School of Health Sciences, East Valley Family Medical Center, Mesa Public Schools, Banner Health, and The Boeing Company.
What are the best apartment amenities in East Mesa, Arizona?
Life at The Premiere at Dana Park means access to resort-style amenities including a heated pool and spa, 24-hour fitness center, outdoor yoga studio, dog park, gas barbecue grills, outdoor fireplace, on-site bike storage, coffee bar, gated community access, EV charging stations, parcel lockers, covered parking, and flexible lease terms.
What will you do to prepare my apartment before I move in?
The maintenance team conducts a thorough inspection to ensure that your new home is in perfect working order. Prior to your move-in, the home will receive a professional cleaning and sanitization. The leasing team will then walk you through your new home to confirm our standards have been met, and we’ll provide a welcome kit with essential items and neighborhood information.
Do you have on-site maintenance?
Our community offers on-site maintenance along with 24/7 emergency maintenance services.
An item in my unit needs repair. How do I get help?
We are here to help with any maintenance repairs you may need. If you experience any issues in your apartment, please submit a maintenance request through the resident portal or contact the office.
How are maintenance issues handled?
Upon receiving your work order request, our office team will contact you for a preferred time and date to complete the requested repair, if permission to enter was not given.
Do I have to be present for a service technician to perform work?
No, your presence is not required. When creating your work order request, you have the option to grant the team “permission to enter” in case you are not at home.
What happens if I am locked out?
If you find yourself locked out, please contact a locksmith for assistance in resolving the issue.
Am I allowed to decorate the apartment without penalty?
We encourage you to make your new space feel like home. You are welcome to engage in basic decorating, such as hanging artwork and putting up curtains. If you have any questions or need further assistance, please don’t hesitate to contact the office.
What amenities does the property offer?
Our community features a smoke-free environment, resort-style pool and spa, 24-hour state-of-the-art fitness center, social lounge, dog park, two fireplaces, grilling stations, on-site coffee bar, EV charging stations, parcel lockers, covered parking, and an abundance of additional amenities.
During which time periods are the pools and decks available for use?
The community pool and spa are open daily from 8 AM to 10 PM.
Is parking available?
Your apartment will include either a reserved carport or a detached garage, depending on the specific unit you choose. Additionally, uncovered parking is offered on a first-come, first-served basis.
Where are the washer and dryer hookups?
Every home comes equipped with a full-size washer and dryer.
Is your community pet friendly?
We love pets! For details about pet limits, restrictions, and associated fees, please take a look at our pet policy.
What are the fees associated with having pets?
A refundable deposit of $250 is required, along with a non-refundable pet fee of $250. Additionally, there is a monthly pet rent of $35 per pet, applicable for up to two pets.
Are there weight or breed restrictions on pets?
Our community does not have a specific weight limit, but we do have restrictions on certain breeds. For further information, please check our pet policy or reach out to the office.
Is there a pet park?
Absolutely — we have a community dog park on-site.
What appliances are standard?
Your home will be equipped with a washer, dryer, refrigerator, oven, dishwasher, garbage disposal, ice maker, and microwave.
Do you offer furnished apartments?
Our community collaborates with CORT Furniture to help you furnish your new home. If you would like to request a quote for furniture rentals, please reach out to the office.
How can I check availability for furnished apartments?
Please contact the office for more information on furnished apartment availability.
Do you offer short-term leases?
Our community provides lease options ranging from 6 to 15 months. Please note that pricing and availability may vary.
Do you offer corporate leases?
Currently, we do not provide corporate leasing options.
If I have a package delivered, will you hold it at the leasing office?
The office cannot accommodate package deliveries, but we provide secure parcel lockers accessible 24/7 for your convenience. Our team collaborates with all couriers to ensure the successful delivery of your packages.
What are the hours of the fitness center?
Our fitness center is open every day, all day, to meet all your fitness needs.
What type of exercise equipment is available in the gym?
We offer a variety of fitness equipment, including treadmills, ellipticals, bikes, free weights, and resistance machines.
Are there building quiet hours or fees for using communal spaces?
Our aim is to make sure every resident enjoys their experience at The Premiere at Dana Park. Quiet hours are observed from 10 PM to 7 AM.
Does it cost anything to take a tour?
Exploring our apartments is completely free of charge.
Do I have to make an appointment or do you accept walk-ins?
Our team is ready to assist you every day of the week. You can either visit us for walk-in tours or arrange an appointment for a later date. To reduce any waiting time, we encourage you to schedule your appointment online or directly with our staff.
How accessible is the management at the local office?
The management team is located onsite in the leasing office and is available to assist you six days a week, Monday through Saturday.
How do I apply for an apartment?
You can submit your application directly through our website.
How long does it take for an application to be approved?
Applications are reviewed promptly. Please contact our leasing team for current processing times.
How much will I pay in up-front costs when I sign the lease?
Your move-in expenses will vary depending on the lease start date, deposits, fees, and any ongoing promotions. After you submit your application, our team will provide you with a detailed cost sheet outlining your move-in charges.
What are my options for paying my rent?
We prefer online payment, however, if you are having issues you can pay using a check or certified funds. If you’re experiencing difficulty making your payment, please reach out to the office for further assistance.
How do I pay my rent online?
Rent can be paid online via the resident portal or in person at the office.
Are there any monthly fees?
There will be extra monthly fees, including utilities and a community lifestyle fee. A detailed breakdown of all monthly charges will be provided on your move-in cost sheet before you relocate.
Which utilities are included in my rent?
There is a $123.00 monthly amenity fee that covers select services. Please contact the office for a full breakdown of what is included.
How do I set up my utilities?
Reach out to SRP to set up your electric services for your new home.
Which provider can I use for internet and cable?
Reach out to Smartaira to activate your internet and cable. This fee is included in your amenity fee.
Does this community offer a bonus if I was referred by one of my friends?
Our community features a resident referral program. When you refer a friend who signs a lease with us, you’ll receive a $500 rent credit. For more details and any restrictions, please reach out to the leasing office.
What are the policies about guests?
Please contact the office for details on our guest policies.
Can I get a price reduction if I sign a longer lease or pay rent a year in advance?
Regrettably, there are no discounts offered for extended lease periods. Monthly payments are required and must be made on the first day of each month.
If I transfer to another apartment community, will my security deposit transfer or do I need to pay a new one?
Our community provides transfer options both onsite and to other communities. Please note that all deposits and fees are paid individually to each community. For further inquiries about transfer options, please contact the leasing office.
Will I be allowed to sublet my apartment?
Subleasing is not allowed. All leaseholders are required to complete the qualification process in order to be added to the lease and reside on the property.
What fees will I need to pay if I have to break my lease?
We provide an option for early lease termination. The termination fee depends on your monthly charges. To proceed, we ask for written notice 30 days in advance along with the termination fee.
Is there public transportation within close proximity of the community?
The bus stop is at Southern and Val Vista, approximately less than a 1/4 mile from the property.
What is nearby your community?
Our community is conveniently located near Circle K, Costco, Walmart, Fry’s, various restaurants, and other local shops.
Which school district are you in?
We are located in Gilbert Public Schools. The elementary school is Johnson Elementary School (PK-6), with Taylor Junior High and Gilbert High School serving older students.
How far away is the nearest dog park?
Our community features an onsite dog park. The nearest public dog park is Countryside Dog Park at 3130 E Southern Ave, Mesa, AZ 85204.
Are there bike trails nearby?
The closest bike trail is Sun Circle Trail on S Lindsay Rd, Mesa, AZ 85204.
Where do residents shop?
We have a lively blend of shops, dining options, health services, wellness activities, and various service providers nearby — including Village Square at Dana Park, Costco, Walmart, and Fry’s.
What is the name of the nearest coffee shop and how far is it from the property?
Starbucks is located at the northwest corner of Val Vista and Southern, just minutes from the community.
How do I get to your community?
Our community is conveniently located off Hwy-60 and Val Vista Dr. When you exit Highway 60, head north on Val Vista, then make a right into our parking lot. You will find us just past the Circle K on the right.
What is the nearest cross street?
Val Vista Drive and Highway 60.
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